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CWS: Resources (permalink)
last edited by Carmela Williams on Saturday, 02/16/2008 2:23 PM

KM:  Collaborative Work Systems ("CWS")


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CWS
Goal of CWS
Types of CWS
Critical Success Factors
Strategy for CWS
Technology and Techniques
Benefits
ROI
Lessons Learned
Resources

Resources

Bartos, Mila F., Features - Law Firm Collaboration Via Extranets, LLRX.com (2002).
Beyerlein, Michael M., Harris, Cheryl, Guiding the Journey to Collaborative Work Systems: A Strategic Design Workbook (Center for Collaborative Organizations, 2003).
Cone, Ed, What went wrong at Boeing, (CIO Insight, 2007).
Conerly, Rachel, Kelley, Tim, Mitchell, John,
The Collaborative Organization.
Dalkir, Kimiz, Knowledge Management in Theory and Practice (Elsevier, 2005).
Economist Intelligence Unit, Collaboration Transforming the way business works.
Eseryel, Deniz, Ganesan, Radha, Edmonds, Gerald S.,
Review of Computer-Supported Collaborative Work Systems.
Executive Thought Leadership, Collaboration: Transforming the Way Business Works.
Granat, Richard S., Levine, David, Extranets: Creating the Collaborative Law Practice.

Groupware Design Issues.
ITWorld.com, The Kraken Wakes (CIO 2001).
Kennedy, Michael, Center for Collaborative Organizations, 
Managing Conflict in Work Teams.
Lamont, Judith, Law firms reinvent KM (KMWorld, 2005).
Martin, Kingsley, Features - "Show Me the Money" - Measuring the Return on Knowledge Management (LLRX 2002).
Microsoft Collaborative Content Creation, White Paper (May 2007) - see class document.
Masterson, Kathleen T., Communities of Practice:  A Bridge to KM Success (LawNet,  2002).
Microsoft Office GrooveServer 2007 Product Overview.
Mitre,
Intelligence Community Collaboration Baseline Study: Final Report - December 1999.
Polley, Vincent I.,
Knowledge Management in a Multinational Law Department:  The Schlumberger "Law Hub"  (2003).
Polley, Share the Wealth: What 'knowledge management' could mean to your legal department (ABA 2003).
RG Smith Associates, Legal Knowledgement Management: Lessons Learned.
Rosen, Evan, The Culture of Collaboration.
Rusanow, Gretta, Knowledge Management is a Business Imperative (LLRX, 2003).

Web Collaboration Software.
Wikipedia, Knowledge Management.
Williams, Ron, Self-Directed Work Teams: A Competitive Advantage
.

(Note:  The following are now requiring registration to access the articles:  Economist Intelligence Unit and the Executive Thought Leadership)

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